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Payment and delivery

Delivery time


The normal delivery time is usually 24–48 hours, but in exceptional cases it can take up to 4 working days. Incoming orders (provided payment has been made) by Monday to Thursday 2:45 pm and Friday 1:45 pm are usually dispatched the same day. 

Shipping with DHL to Germany


Shipping options Delivery times Costs
DHL Parcel Delivery within 1–4 working days €6.00
DHL Packstation Delivery within 1–4 working days €6.00
Free shipping
for orders over goods value of €120 €0.00

Shipping with DHL within Europe


Country Delivery times Costs
Free shipping from goods value of 200 euros €0.00
Belgium Delivery in 1 - 4 working days €9.90
Bulgaria Delivery in 3 - 7 working days €9.90
Denmark Delivery in 1 - 4 working days €9.90
Germany Delivery in 1 - 4 working days €6.00
Estonia Delivery in 3 - 7 working days €9.90
France Delivery in 1 - 4 working days €9.90
Greece Delivery in 3 - 7 working days €9.90
Ireland Delivery in 3 - 7 working days €9.90
Italy Delivery in 3 - 7 working days €9.90
Croatia Delivery in 3 - 7 working days €9.90
Latvia Delivery in 3 - 7 working days €9.90
Lithuania Delivery in 3 - 7 working days €9.90
Luxembourg Delivery in 1 - 4 working days €9.90
Netherlands Delivery in 1 - 4 working days €9.90
Austria Delivery in 1 - 4 working days €9.90
Poland Delivery in 1 - 4 working days €9.90
Portugal Delivery in 3 - 7 working days €9.90
Romania Delivery in 3 - 7 working days €9.90
Serbia Delivery in 3 - 7 working days €9.90
Slovakia Delivery in 1 - 4 working days €9.90
Spain Delivery in 3 - 7 working days €9.90
Czech Republic Delivery in 1 - 4 working days €9.90
Hungary Delivery in 3 - 7 working days €9.90

Cash on delivery shipping

Shipping takes place only on Monday, Wednesday and Friday, the shipping cut-off time is 1:00 p.m.

Country Delivery times Costs
Germany up to €120 goods value Delivery within 1–4 working days €14.00
Germany from €120 goods value Delivery within 3–7 working days €10.00

Packaging

All products are shipped well protected in drop-safe packages. Naturally, our consignments are neutral and without advertising on the cardboard boxes.

Shipment tracking

As soon as your order is dispatched, you will receive a dispatch confirmation by email and can view the tracking number in your customer account at any time.

If you are not sure whether your delivery has already been dispatched, simply go to "My account" and open the relevant order.

Methods of payment

Advance payment by bank transfer
Cash on delivery (currently not available)